At the end of March 2013, Sysmex released the latest upgrade of the Delphic LIS. Sysmex issue major releases of their core LIS software every two years.
With an on-going vision of the future needs of the laboratory, Sysmex’ programme of product improvements continue to take Delphic forward to meet advances in technology, customer market needs in particular the desire the shared or regionalised laboratory information services, compliance and reporting as well as third party interface requirements and adapting to emerging medical technologies.
Delphic is well proven in its ability to run several laboratories from a single instance of the LIS, known as a Delphic Mulitlab system. The Delphic Multilab LIS is hosted at lead site and shared by a number of partner laboratories. Often this can be referred to as an Enterprise LIS.
Laboratories can share the associated hardware and software costs, providing each laboratory with significant cost savings. It also provides laboratories within the region with an electronic back-up solution in the event of analyser failure, or other events that cause disruption to normal service.
Delphic is successfully used in this environment by LabNet ,a group of geographically-dispersed New Zealand laboratories, managed by separate district health boards. LabNet is led by Canterbury Health Labs who host the LIS which is shared across the other laboratory organisations. This has greatly improved productivity for partner sites providing a sustainable way forward in the face of increasing costs and demands. The establishment of the shared service, leveraging Delphic LIS, helped maintain the integrity of the laboratory service even during New Zealand’s most significant of natural disasters, the Christchurch Earthquake of 2011.
Another example is Diagnostic Services of Manitoba (DSM), in Canada where the LIS is centralised in the region’s capital city Winnipeg. The Delphic LIS is currently shared across 11 laboratories and there are plans to expand the system across further laboratories within the region. DSM is the first organisation to move to Delphic 9.
Delphic 9’s Test Referral Manager will greatly enhance the management of specimen movement within and across different laboratory regions where laboratories transfer hundreds of specimens between satellite and referral labs each day. Sysmex developed the Test Referral Manager module to streamline this process and provide sending and receiving laboratories with dynamic control of specimen transfer.
The module is also suitable for separate laboratory businesses to communicate with each other and refer specimens to external referral labs.
Delphic automatically determines the correct lab in which the test being referred out should be processed. The sending and receiving lab is able to monitor the status of the specimen transfer. On arrival at the receiving laboratory the specimens are already registered in their system and ready for immediate analysis. The whole test referral process is fully audited so you can trace the location of the specimens. Less paper is required to move information between laboratories.
Moving to electronic order requests (HL7) is an on-going focus of today’s clinical and laboratory information systems. Development in this version of Delphic 9 ensures a completely accurate electronic loop from request to testing to report distribution to clinical and practice management systems. Delphic 9 also now fully supports the sending of PDF reports and images in HL7 messages.
To provide easy access to all request related image files, Sysmex have introduced a new module, Delphic Image Viewer, with the release Delphic 9. This means that laboratories will be able to easily associate images such as request forms and clinical images with a patient request. When a lab user accesses the patient record in Delphic all available images can be accessed in a single-click. The new modules will reduce the paper trail in the lab and provide detailed reference information for patient request. A third party solution is used to handle the scanning and storage.
Laboratory Call Centre’s using Delphic 9 will benefit from a single screen to manage all incoming enquiries from clients. Delphic’s Call Centre module provider a central point to respond to requests for test results, test amendments, faxing reports and sending reports to additional doctors. The new module is simple to use and will improve lab customer service.
As well as the site in Canada, Delphic 9 is currently being implemented in a new customer site in New Zealand’s capital city, replacing incumbent systems across three major hospitals.
Download the Delphic 9 Overview