Welcome to the Sysmex Perspective Series – a collection of editorial articles by Sysmex staff covering various aspects of the Health IT and Healthcare industry.
When first starting an IT project, there are usually multiple ideas and suggestions about what is required. Often the project team will begin looking for a solution without first performing a thorough investigation of the problem and without asking the important questions “What is the problem?” “Why is this causing a problem?” “What is the effect on the users?” “Does this problem need to be fixed?” “What is the cost if a solution is not found?” Taking the time to answer these questions at the start of the process helps to clearly define the requirements for the project; an essential step to ensure that cost estimates and timelines are accurate, and that the project ultimately has a successful outcome. Read more.
New Zealand healthcare is an industry that has seen considerable change over the last thirty years and these advancements promise to continue at a rapid pace, so what does it take to be a long-standing influence in the market? This novice to the industry believes it takes innovation, collaboration and leadership. Read More
I’m sometimes asked by customers about the value of the service, and whether they should add it on to their support contract. Customer Site Visits are a vital component of the support service we provide and they offer several benefits over and above a standard support contract. Their main objective is to make sure our products are functioning at their optimum level and seeing the software operating in your environment is the best way for us to do this. Read More
Incorrect requirements, inadequate communication and a lack of project management experience contribute the most to failure when implementing health IT projects. When you then factor in the complexity that is intrinsic to healthcare, it is little wonder that some in the healthcare industry are looking for ways to improve the odds of success with their new IT initiatives. Read More
When reviewing a quote, customers often ask why there is an analysis line and what does it entail. Analysis is used throughout the quotation process to make certain the full scope of what is being quoted has been accurately captured and costed. It also ensures that the extent of work is clearly defined and understood by both the customer and Sysmex. Read More
Continuing breakthroughs in genetics and molecular diagnostics are resulting in an increase in the volume of ordered tests and the amount of data being introduced into genetics laboratories. The volume of data, the need for workflow automation and the complexity of the testing, reporting and interpretations all require specialised management by the LIS. Read More
Around the world medical laboratories and pathology services are facing similar challenges, such as an ever- increasing demand for their services, the pressure to cut costs, and in some areas a declining number of qualified staff. As a result of these drivers, over the last decade there has been a trend towards the regional consolidation and standardisation of laboratory services. Read More
Lab Soft News published by Bruce Friedman provides an interesting and relevant source of thought leadership in the area of pathology informatics. His post – EHRs Pose a Major Threat to Fields of Pathology & Radiology Informatics – published on 8 April 2015, discusses the pros and cons of Enterprise EHRs versus best-of-breed lab and radiology information systems.We asked Deborah Steele, Product Manager for the Health IT product suite at Sysmex, for her thoughts. Read More
Training is an often underestimated component when implementing a health IT project. But, in an industry that is rapidly changing with each new technological advance, it can be the key to a project’s success. So, before you pick up that red pen to cross out the training figure in your next project estimate, stop and compare the tiny cost of training compared to the higher cost to your organisation in terms of quality control, diminished skills and productivity, and high staff turnover. Read More
It is widely recognised that laboratory data is at the heart of healthcare decisions. How do we harness the information generated in the lab for value-added healthcare delivery? Read More