At Sysmex, we put a great deal of emphasis on support. Our support team are committed to delivering excellent service experiences for our customers.

For any support requests, such as logging a ticket, please visit the Sysmex Service Desk customer portal.

If you are a new user, contact [email protected] to create an account.

Service desk hours

Our standard support hours are between 8.30am and 5.00pm.

24/7 support is available for priority issues. Please contact your account manager for more details if you are not already subscribed to this service

Contact Sysmex support 

Email: [email protected]

Phone: +64 (9) 630 3596

Sysmex Service Desk overview